VOICE BROADCASTING SYSTEM
People
Tech systems provides a voice broadcasting phone system, which is a specialized
auto dialer incorporating CTI technology that broadcasts phone messages
to hundreds or thousands of call recipients at once. Voice broadcast systems
use traditional analog and digital phone lines as well as VOIP connectivity
Companies can contact employees and customers instantaneously. Communities
can likewise be contacted by emergency response centers.
Voice broadcasting has also been referred to as the following:
Voice broadcast phone software manages a database of phone lists as well
as digitized phone messages. Using analog, digital or VOIP telephony components,
these computers can simultaneously broadcast thousands of phone messages.
Personalized information can be included in the phone messages through the
integration of text to voice software.
Advanced systems include telephony boards or software that can detect the
difference between an answering machine and a 'live' person answering the
call. These voice blast systems employ the logic to properly play a unique
message to answering machines without message truncation.
Outbound IVR Systems
Voice broadcasting systems can send messages to call recipients who are
presented with a greeting and a menu of selection items from which to choose
using IVR technology. This type of calling campaign and the technology is
often referred to as an Outbound IVR. In many of these voice broadcast campaigns,
the IVR software is designed to provide the user with an option to speak
with a live operator.
Voice Blast Reports
Reports showing the results of a calling campaign are critical when analysing
the performance of a dialing campaign. Our voice broadcast reports demonstrate
the reporting capability.
Voice Broadcast Applications
Voice broadcasting applications can include emergency alerts, school and
church notifications, and commercial customer and prospect contacts.
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