PeopleTech IP PBX
People
Tech IP PBX is a business telephone system designed to deliver voice or
video over a data network and interoperate with the normal Public Switched
Telephone Network.
VoIP (Voice over Internet Protocol) gateways can be combined with traditional
PBX functionality enabling businesses to use their managed intranet to help
reduce long distance expenses, enjoy the benefits of a single network for
voice and data and advanced CTI features or be used on a pure IP system
which in most cases give greater cost savings, greater mobility, and increased
redundancy.
An IP-PBX can exist as a hardware object, or virtually, as a software system.
Function
Because a major part of IPBX functionality is provided in software, it is
relatively inexpensive and easy to add additional functionality, such as
conferencing, XML-RPC control of live calls, Interactive voice response
(IVR), TTS/ASR (text to speech/automatic speech recognition), Public switched
telephone network (PSTN) interconnection ability supporting both analogue
and digital circuits, Voice over IP protocols including SIP, Inter-Asterisk
eXchange, H.323, Jingle (extension of XMPP protocol introduced by Google
Talk) and others.
Features
Unlimited Extensions
Unlimited Auto Attendants
Unlimited Voicemail Boxes
Cell Phone Integration
Integrated Paging
Remote Phones
Click to Dial
Extension Groups
Auto Provisioning
Extension Range Flexibility
Caller ID Customization
DID Direct Inward Dialing
Find Me/Follow Me
Time of Day Routing
Extension Call Recording
On the Fly Recording
Call Return
Voicemail Callback
Voicemail to Email
SMS Voicemail notification
Voicemail Web Access
Voicemail Bypass
Intuitive VoIP Ready
Voicemail Blast Groups
VoIP Ready
Inbound Call Description
VoIP Compression
Outlook Integration
Announcement Interface
Call Out
Call Pickup
System Diagnostics
Multivendor Phone Options
Analog Phone Support
BYO Phones
Call Parking
Call Barge
Dial by Name Directory
Powerful Reporting
CRM Integration
Remote Linked Servers
Operator Console
Custom Routing Rules
Conference Rooms
Outbound Dial Map
Speed Dial Numbers
Channel Bank Support
Multiple Music on Hold
Analog and Digital T1 Ready
PSTN or Digital Failover
NIS Routing
Advanced Routing (IVR)
Fast Pass
Caller Position Notification
Call Whisper
Auto call forwarding
Unified Messaging
Call Screening
ANI Routing
DNIS Routing
Enhanced Mobility
Overhead Paging
Custom VoIP Provider
Professional Development
Fax Support
Fax to Email
Fax PDF Support
ACD Features
Advanced User Interface (including Find me/Follow Me, Unified Messaging,
Call recordings, Voicemail .wav).
Operator Console
Peopletech Operator console is an web based application intended for a switchboard
operators and a personal assistents that use telephone exchange. The Operator
console allows comfortable managing calls and stations of logged user (operator),
who uses telephone VoIP exchange Asterisk.
Main functionality
VoIP phone fully cooperating with the application.
Displaying of incoming calls on every operator's station.
Incoming calls managing options: receiving, moving call onto the
first position in a queue.
Automatic receiveing of incoming call after an adjustable delay.
Displaying an informations from the database about caller by its
phone number.
Displaying a list of stations, to which was caller last switched.
Option of reswitch.
Displaying an active calls on every operator's station.
An option of managing active call: canceling call, reswitch to the
other station.
Writing informations about calling person and saving these informations
to the database.
Sharing the database of informations about calling person among
all the operators.
The export and import of datas about a calling person.
Displaying the stations of operator, its status, chosing of default
station. A posibilities to create call from the operator's station,
receive and terminate call.
Displaying a missed calls, possibility to call back.
Displaying a history of calls.
Displaying the station's status of the telephone exchange all users
(quiet, ringing, talking, etc..).A possibility to create call to chosen
station.
Displaying an user status by its stations (quiet, ringing, talking,
disconnected, etc..).
A possibility to create own groups of the users. A possibility to
divide telephone exchange users by a company structure.A sharing groups
of users among the operators.
Creating own telephone list. Connectioning to contacts in the LDAP.
Connectioning to contacts in the MS Outlook.
Searching in the telephone exchange users list.
Operator Console
